Purpose
Purpose is important especially in the digital age where there is so much choice and information. Brands need to be successful in communicating its purpose in order to attract Gen Z consumers who will grow with the brand.
Why is Brand Philosophy (mission, vision, values ) important?
It is important for brands to define its own existence within the market by having a mission, vision and values as a part of their strategy. The mission statement many brands have on their company page defines why it exists for consumers. The vision is for defining where they want to be in the future and how they are going to do it. The values are arguably the most important for brands in terms of attracting consumers. One way that brands are representing their values is by having a stance on political and social issues. Results from a Dosomething survey show that 76% say they have or would consider purchasing from companions that supports their values. (Curry, 2020) Another way that brands show their values is through CSR reports which show how the values reflect within the business for its employees. For example the PVH group publishes a CSR report on its company website to present transparency. This is important for Gen Z consumers as 9 out of 10 of them believe companies have a responsibility to address environmental and social issues. (Mckinsey, 2023) By having Brand values that align with Gen Z it will make them stand out amongst competition now they have so much choice and attract consumers to grow with the brand.
How do Brands communicate their purpose to Gen Z?
A major way they can connect with Gen Z is through influencers on platforms such as Tik Tok and Instagram. We can see this through luxury brands such as Louis Vuitton making Emma Chamberlain their ambassador in 2021 and with Nikes collaboration with Billie Ellish in 2022. These are successful for brands because influencers create a digital campfire audience online. These campfires are small communities on social media. These are important as they have become a major way for Gen Z to connect but how they experience and shape culture. (Wilson, 2021) An recent example is Alix Earle as Janet Balis explains “That approachability is why Earle resonates so much with Gen Z. Authenticity is among this generation’s most important values.” Brands can choose people who fit what they want to communicate by association with them. But the only way this can be successful is by having a member of their team be from generation Z to make sure they understand what is going to be successful.
Bibliography:
Balis, J. (2023) How the Best Brand-Influencer Partnerships Reach Gen Z
https://hbr.org/2023/06/how-the-best-brand-influencer-partnerships-reach-gen-z
(Accessed 25/10/23)
Curry, L. (2020) How Brands Can Follow Through on the Values They’re selling.
https://hbr.org/2020/08/how-brands-can-follow-through-on-the-values-theyre-selling
(Accessed 25/10/23)
Wilson, S. (2021) Where Brands Are Reaching Gen Z?
https://hbr.org/2021/03/where-brands-are-reaching-gen-z
(Accessed 25/10/23)
McKinsey & Company (2023) What is gen Z?
https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-gen-z
(Accessed 25/10/23)