Purpose
The fourth pillar- purpose, guides fashion brands and companies in setting social and environmental responsibility, such as being more sustainable or transparent, into business strategies and operations.
Brand philosophy is the basis for the fashion brand’s mission, vision, and purpose. Moreover, this is generally very important for fashion companies because it is the simplest and quickest way to let the target audience understand a brand’s identity to support companies’ operations with better brand images. “Today’s consumers, and Millennials and Gen Z specifically, expect companies to establish and advance clear stances on social or political issues.” (Latia Curry, 2020) As the quote shows above, consumers nowadays do not just demand stylish and affordable fashion products but are increasingly seeking to incorporate value into companies’ operations. Therefore, being transparent and providing information to consumers about the companies’ current positions, future ambitions, and future operation plans will “facilitate trust”(Brown, 2014) to consumers. Furthermore, if consumers’ values are in line with the companies’ brand philosophy, the brand philosophy will become the catalyst of decision making to consumers. For instance, consumers concerned about sustainability will want the company to embrace the circulatory system; they will purchase for brands ensuring that 100% of their products and packaging are made from more sustainable or recyclable materials by 2030.
Among different generations, Generation Z would be the most socially conscious generation aware of brand philosophy. Thus, Gen Z has become a key target audience for fashion brands and companies. Combined with Gen Zers’ other key characteristics— tech savvy, brands can focus more on digital campfires like social media platforms to introduce their brand philosophy. “Gen Zers are increasingly using the power of their pocketbook and social media feeds to shape corporate behaviour.” (Latia Curry, 2020) Thus, brands can get more attention from Gen Zers and communicate with them by posting or reposting on Gen Z’s most active social media outlets, such as Instagram, to represent their brand values or operation purposes. Apart from this, collaboration with famous celebs can also let brands leverage celebrities’ popularity to reach more audiences to spread the brands’ objectives. For example, Nike has launched the new Air Force 1 series with Billie Eilish by recycling the leftover material waste from prior AF1 High. Their partnership has led more people to know how much Nike cares about sustainability and that Nike is really “taking action to create a better world.” (Nike, 2022) As a result, communicating with Gen Z doesn’t necessarily mean getting a direct response, but rather brands need to use different approaches to publicise their missions, values, and purposes.
Bibliography:
- Brown (2014). Corporate Social Responsibility and Sustainability. Available at https://www-bloomsburyfashioncentral-com.arts.idm.oclc.org/encyclopedia-chapter?docid=b-9781501317798&tocid=b-9781501317798-chapter3&pdfid=9781501317798.ch-003.pdf
- Latia Curry (2020). How brands can follow through on the values they’re selling. Available at https://hbr.org/2020/08/how-brands-can-follow-through-on-the-values-theyre-selling
- Nike (2020). Nike x Billie Eilish AF1 Low. Available at https://about.nike.com/en/newsroom/releases/nike-x-billie-eilish-af1-low