Purpose
As the name suggests, “purpose,” defined as “why you do something or why something exists” (Cambridge dictionary, 2023), plays a significant role as one of the four pillars in the fashion industry, particularly in establishing a brand’s image. To truly understand a luxury brand, one must delve into the brand’s qualities and construct in a manner similar to understanding a living individual (Mitterfellner, O. 2023).
For a newly established blank canvas brand, it may initially bear no distinctive differences from other brands. However, once it defines its own purpose, this brand, like a person, acquires a sense of purpose and future development goals, along with unique qualities and strategies. Therefore, “purpose” serves as a guiding beacon, illuminating the path for the brand’s progression. It also enables its customers to get to know the brand just as they would get to know a new friend.
Prof. Dr. Christoph Burmann and Prof. Dr. Verena König (2012) proposed that a brand’s self-image can be created through six aspects: Brand origin, Brand vision, Brand values, Brand competencies, Brand personality, and Brand outputs. These six aspects not only contribute to shaping the brand image but also play a crucial role in defining the brand’s Unique Selling Point (USP) to differentiate it from others. Distinguishing between a premium brand and a luxury brand is not solely based on product quality; it largely depends on the image the brand has crafted. Therefore, these aspects form the fundamental foundation of brand establishment (Mitterfellner, O. 2023).
Luxury brands, in their quest to highlight their distinctiveness, often organize various activities to engage with consumers based on their vision, mission, and propositions, such as networking with artists, conducting rituals, and sharing their history (Mitterfellner, O. 2023). However, with Gen Z being the current and future primary consumers, their shopping habits have evolved. They no longer limit themselves to physical brick-and-mortar stores, opting for a seamless blend of online and offline experiences. What they desire extends beyond a mere product; they yearn for a holistic brand experience (McKinsey & Company, 2020).
To keep up with the pace of the times and captivate this new generation of consumers, brands need to focus not only on product quality but also on actively engaging with Gen Z to share their Unique Selling Points (USPs) and purpose.
Different generations respond to varying modes of brand promotion. Baby boomers, for instance, may find television advertisements an effective way to showcase a brand. Generation X, on the other hand, may prefer discussing a brand’s worthiness with family and friends alongside TV commercials. However, as we transition to Gen Z, they seek information through diverse means and have learned to filter information effectively.(McKinsey & Company, 2020).
In summary, regardless of how a brand chooses to promote itself, authenticity is paramount. A brand must accurately represent itself rather than portraying unattainable ideals.
Bibliography
Cambridge, C. (2023) Purpose, Cambridge Dictionary. Available at: https://dictionary.cambridge.org/dictionary/learner-english/purpose (Accessed: 29 October 2023).
Mitterfellner, O. (2023) Luxury Fashion Brand Management: Unifying fashion with Sustainability. London: Routledge.
Rahilly, L. (2020) Meet Generation Z: Shaping the future of Shopping, McKinsey & Company. Available at: https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/meet-generation-z-shaping-the-future-of-shopping (Accessed: 29 October 2023).